How quickly do you respond to calls in Dorchester Center?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Dorchester Center the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
We give every Dorchester Center customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Dorchester Center, MA?+
Yes — Big Toms Roofing is fully licensed to perform Emergency Roof Repair in MA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Can you help with my storm damage insurance claim?+
We regularly coordinate directly with insurance adjusters across Dorchester Center, MA and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Dorchester Center home?+
Most residential replacements in Dorchester Center take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in Dorchester Center?+
We do these regularly for Dorchester Center homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Do you serve areas outside Dorchester Center too?+
We serve Dorchester Center and the surrounding communities throughout Dorchester Center, MA — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
